CSR Program: Digital Literacy Training for Communities

Wider digital access brings two sides: productivity opportunities and security risks. Through our CSR program, we provide digital literacy training for local communities so technology use becomes safer and more useful.

Why digital literacy matters

Many security incidents start from simple issues such as scam links, weak credentials, or careless data sharing. At the same time, many people do not yet use digital tools to save time, organize documents, and collaborate effectively.

Topics covered

• Basic security: recognize scam links, avoid risky sources, and verify information
• Account protection: create strong credentials, use credential managers, and enable multi-factor authentication
• Productivity: document management, file naming, version control, and paperless practices
• Privacy: what data should not be shared and how to manage privacy settings

Training format

Sessions are short, hands-on, and case-based. Participants practice enabling multi-factor authentication, organizing folders, and spotting common scam patterns.

Expected impact

• Communities build safer digital habits and stronger risk awareness.
• Productivity improves because documents are organized and easier to find.
• A learning network forms as participants share good practices after the training.

We believe the best contribution is consistent. This program will continue regularly and materials will be updated with new risk patterns in the field.