Managed Services
Advantage of
Managed Services
- PROACTIIVE SUPPORT
- SLA TO MEET
- INTERACTIVE HELP DESK
- Proactive Support on Business Hour
- We will maintain your application with proactive on business hour that make your business run smoothly
- SLA to Meet
- Our team work under SLA to support your application and ensure your Business is doing well
- Expected Performance to be Tracked
- You can track every single ticket in Project Management Tools and we will provide reporting file every month, so you have no worries in your Business
- Interactive Helpdesk
- We provide an Interactive Helpdesk that will help you to communicate with our Costumer Care
- Knowledge Base Library
- We will help you to transfer knowledge in the end of Managed Service period, with the Knowledge Base Library the process will be more easier for your internal team to handle the application in the future
- Support for Every Application
- We can support for all of your application even if the application is not our product
- Support for Every Application
- We can support for all of your application even if the application is not our product
Pre-requisites
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- Client signature on SPK / Agreement
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- Short brief about the project / apps that consists of the description of the project, purpose of the project, target user, and integration to internal system (if any)
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- Client will need to assign one PIC as communication channel to Client’s teams
Manage Service
Expertise
APK
Android
Application
Application
APP
IOS
Application
Application
HTML
Frontend
Backend
Middleware
Or You can choose full system support
Infra
Network
Apps Source
Workflow for
Managed Services
Apps
Client
YE
Get in touch
What can we do to help you?
Tell us your goals, timeline, and constraints. We’ll recommend the fastest path to value.